Effective: April 2026

Bq Legal Pty Ltd  (ACN 696 922 246), based in Melbourne, Victoria, is committed to protecting your privacy. We are bound by the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), which govern how we collect, use, disclose, store, and safeguard your personal information.

This policy outlines how we handle your personal information, both online and in the course of providing legal services.

What personal information we collect

We may collect the following types of personal information:

• Full name, contact details (phone number, email, address)
• Date of birth, occupation, and identification documents
• Information relevant to your legal matter (e.g., court documents, contracts, financial records)
• Information you submit via our website, email, phone, social media or other means

In some cases, we may collect sensitive information, such as health or criminal records, only where it is necessary for your matter and you have consented, or where authorised by law.

How we collect personal information

We typically collect information:

• Directly from you (via online forms, phone calls, emails, meetings)
• From publicly available sources
• From third parties (such as barristers, medical providers, government agencies, or other parties involved in your matter)

We will always aim to collect information from you directly where practical.

How we use your personal information

We use your information to:

• Provide legal services
• Communicate with you and respond to your enquiries
• Conduct conflict checks
• Manage our legal obligations (e.g., file management, billing, compliance)
• Improve our website and service delivery

We may also use your information to send you updates or legal insights, but only with your consent (which you may withdraw at any time).

Disclosure of personal information

We may share your information with:

• Courts and tribunals
• Barristers, consultants or other legal professionals assisting your matter
• Regulatory bodies, where legally required
• IT or cloud service providers (e.g., email hosts or document storage platforms)
• Other parties where you have authorised the disclosure

All reasonable steps are taken to ensure any third-party providers adhere to privacy obligations.

Storage and security of personal information

We store your information in physical files and electronic systems (including cloud storage). We take reasonable steps to:

• Protect it from unauthorised access, modification or disclosure
• Secure our internal systems with appropriate technical safeguards

Where information is no longer required by law or for our business functions, we securely destroy or de-identify it.

Access and correction

You have the right to access the personal information we hold about you, and to request corrections if it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below.

We may require identity verification before granting access and may charge a reasonable fee for providing access (where applicable).

Website use and cookies

When you visit our website, we may collect certain information (such as your IP address, browser type, and pages visited) for analytics purposes using cookies or similar technologies.

This information does not personally identify you and is used to improve our site performance and user experience.

You can control or disable cookies through your browser settings.

Overseas disclosure

We do not routinely disclose personal information overseas. However, some service providers (e.g., cloud-based platforms) may store data in servers located outside Australia. We take steps to ensure any overseas providers handle information in accordance with Australian privacy standards.

Complaints

If you believe your privacy has been breached, please contact us. We take privacy concerns seriously and will respond promptly.

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

If you have any questions about this policy, or wish to access or correct your personal information, please contact us:

Bq Legal
P.O Box 408, Thomastown VIC 3074
Email: admin@bq-legal.com
Phone: +61 420 966 787

Updates to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.